Frequently Asked Questions
Click here for a general step-by-step process of your session. 1. Fill out intake form that was sent via email or text message (before first session) 2. Arrive 5 minutes early, remove shoes, and turn cell phone to silent mode 3. Use the bathroom if needed Cass or Marisa will greet you, show you to your room, and go over session protocol 4. Undress to your comfort level–robes and towels are provided - For sauna and plunge sessions we suggest a bathing suit or nothing - For only salt and PEMF mat sessions, dress or undress to your comfort level 5. There is a remote attached to the right side of the lounge chair. It has massage and heat settings if you would like to use them. 6. Notebooks, coloring books and crayons, habit-stacking infographics and Somatic Therapy, DBT Coping Skills, and Vagus Never Exercise card decks are provided to utilize during your session - Feel free to bring books, journals, or planners, or a dry brush, gua sha, or fascia blaster, etc. to use during your session - Many clients also listen to podcasts or meditate during their sessions 7. Your session ends when either the timer goes off or the tablet in the sauna dings - Please be mindful of the time spent in your room after your session, as others eagerly await their turn to relax and recharge 9. Put any used towels in the laundry bin 10. Pay and book your next session on your way out 11. Drink at least 24oz of water post-session 12. Keep an eye out for a follow up text from us the next day
What do I need to do before my first session?
Fill out the intake form that was sent via email or text. If you’re doing the cold plunge, watch the video at www.prismsheridan.com/sequence. Marisa or Cass will go over session procedure at the beginning of your session.
When do I need to arrive to my session?
Please arrive 5 minutes early.
What happens if I'm a few minutes late?
Your session starts on time and you will receive the remaining time. If we are able and the studio schedule allows, we can add a few extra minutes onto the end of your session, but this is not a guarantee.
What do I do when I get to the studoi?
Kick off your shoes and relax in the waiting area. Cass or Marisa will greet you, show you to your room, and go over session protocol.
Is my room private?
Yes, your session is in a private suite, and everything you need for your session is provided.
What do I wear to my session?
For sauna and cold plunge sessions, and combo sessions with these services, we suggest bathing suits or nothing. For only PEMF mat and/or salt sessions, wear whatever makes you comfortable.
Do I need to bring a towel?
No. Towels and robes are provided.
Do I need to bring my own water?
You can bring your own. We also provide water for every session.
How long is my session?
The duration of your session is listed in the confirmation email you received when you booked your session. We will also set a timer when your session starts. When it goes off, your session is finished.
Can I adjust the temperature setting in the Sauna?
Yes, you can adjust the temperature dial to your preference.
How will I feel after my session?
Most people leave feeling deeply relaxed, refreshed, and recharged - like a full-body rest for both mind and body.
How you should NOT feel after your session?
You should not feel dizzy, sick, or overly uncomfortable. Most sessions are gentle and customizable. If something doesn’t feel right, it’s always okay to adjust the settings as necessary, ask for assistance to find the right setting for you, or stop completely.
What can I expect during my sauna session?
Your private room is dim and quiet for ultimate relaxation. There are adjustable Chromotherapy lights in the sauna and a guide on the benefits for each color. Sit back against the back rest and kick your feet up on the foot rest, or stretch out on the bench and get comfortable. Soothe sore muscles with the provided Salt Massage Balls. Relaxing music plays while your body warms up and soaks up all the benefits of the Infrared wavelengths, chromotherapy, and heat.
What can I expect during my Salt Therapy session?
Your private room is dim and quiet for ultimate relaxation. The Halogenerator will mist super fine salt particles into the air. Inhale deeply. You may feel your airways opening up. You may feel your sinuses clearing out and any mucus buildup loosening. You may choose to use the heat and/or massage feature on the lounge chair to enhance your experience.
What can I expect during my PEMF Mat session?
Most sessions are calm, comfortable, and deeply relaxing. Many compare it to resting on a warm, supportive surface while your body gently unwinds. It is common to nap, lose track of time, and/or feel deeply rested after your session.
What can I expect during my Cold Plunge session?
A cold plunge session is brief, intense, and invigorating. When you first enter you may feel a sharp, cold sensation, the urge to gasp or breathe deeply, and/or a tingling feeling in your skin. After about 30 seconds, you may settle in. Your breathing may become more controlled, the cold shifts from shock to numbness, and a strong mental alertness may kick in. When you get out you may feel intensely alert or energized, a mood boost, reduced muscle soreness, and a sense of accomplishment.
What are the contraindictions to thesee therapies?
Clients should consult a healthcare professional before use if they have: uncontrolled heart conditions, history of stroke or seizure, pregnancy, bleeding disorders or use of blood thinners, recent surgery or open wounds, severe dizziness or fainting disorders, alcohol or drug intoxication, or implanted electronic devices such as pacemakers, neurostimulator, insulin pump, etc.
Do you offer memberships or punch passes?
Yes! We offer both monthly plans for all services, and 5 session punch passes.
Is it true that I receive a free session for my birthday?
Yes! You receive a free Cold Plunge, or 30-minute Sauna, Salt Therapy, or Infrared PEMF Mat session.
What modalities can I do if I'm pregnant?
We suggest speaking with your OB Gym or midwife before using these modalities. The Infrared Sauna and Cold plunge are generally not recommended for pregnant women, but Salt Therapy and short time intervals on the PEMF mat are generally considered safe.
What modalities are child friendly?
With parental supervision and session modifications, children can safely use salt therapy, PEMF mat, and infrared sauna. The cold plunge is safe at small doses for teens and older.
A general rule of thumb for the sauna is that a child can use it at a lower temperature for one minute per year of their age up until 13, when they’re old enough to understand their body and will know to get out if they get too hot. For instance, a 7 year old can use the sauna for 7 minutes, and a 15 year old may extend their use to 20+ minutes based on how they’re feeling while in the sauna.